Dealing With Intolerance

• Address the situation immediately.
• Privately discuss the incident with those involved and avoid further embarrassing either party.
• Listen actively and sensitively to all involved.
• Explain that the behavior is hurtful, harmful, and not acceptable.
• Give support to the victim and attend to his or her feelings rather than focusing solely on the offender.
• Don't perpetuate the abuse by insulting or humiliating the offender.
• Thoroughly investigate the incident before imposing consequences.
• Apply consequences in accordance with school rules and policies. Implement ongoing, pro-active strategies with students for combating intolerance, bullying and prejudice.

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